Frequently Asked Questions

Get answers to common questions about 11-20 REPAIRS ONLY (NO SHAMPOO NO RETWIST).

This service covers repair work on 11 to 20 locs only. Technicians will repair weak spots and mend unraveling or damaged sections where possible. It excludes shampooing, full retwists, and other maintenance services; extras may incur additional charges.

Appointments typically last 45 minutes to two hours depending on damage severity and required repairs. We assess locs on arrival and prioritize efficient, careful work, providing a more accurate time estimate after initial inspection.

Yes. This service is specifically for repairs only and does not include shampooing. Technicians will work on dry locs, using targeted techniques to secure and restore integrity without a prior wash.

Repairs are designed to preserve your existing style while reinforcing weak areas. Minor blending or trim adjustments may be required for a seamless finish, but technicians aim to maintain overall shape without performing a full retwist.

We use professional-grade tools and minimal styling products chosen to protect loc integrity. Materials include thread and repair-specific gels or waxes when necessary, always selected to avoid buildup since no shampooing is performed.

Arrive with dry, detangled locs and avoid heavy products or oils that could inhibit repairs. Bring accessories or reference photos if helpful, and notify us of scalp issues or allergies so we can adjust methods and products accordingly.