Frequently Asked Questions

Get answers to common questions about Touch Up Consultation.

During your consultation we assess loc condition, discuss goals, recommend repairs or maintenance, estimate time and cost, and outline a care plan. You’ll leave with clear next steps, product suggestions, and a scheduled follow-up if needed.

Consultations typically run 20–45 minutes depending on loc length and complexity. If repairs are required we’ll include time estimates for the service. If you book the touch up that same day, allow additional time for the actual service.

The consultation itself focuses on assessment and planning. Minor quick repairs might be performed if time allows, but extensive repair or installations require booking a separate appointment to ensure proper time and materials.

Lightly clean hair is preferred so we can accurately assess roots and scalp. Avoid heavy oils or styling products; if you can’t wash beforehand, inform us and we’ll adjust the evaluation accordingly.

Consultation fees vary by location and complexity; we provide a clear price estimate during the session. Fees may be credited toward services booked the same day—ask when you arrive to learn current rates.

Yes — you can schedule via our website booking system, call the salon directly, or stop by to arrange an appointment. If you need urgent attention, mention it and we’ll try to accommodate sooner.